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Inadequate lateral communication

by billc | Feb 27, 2009 | Communications & Information Flow, People Issues & Mood of People, Sales, Marketing & Clients

Inadequate lateral communication Lateral communication between peers or between peer departments usually fails for two reasons: (a) there is no mechanism that allows lateral communications; (b) the company has no idea of how to operate as an integrated unit. Problem...

Inadequate sales support materials

by billc | Feb 26, 2009 | Communications & Information Flow, Sales, Marketing & Clients

Inadequate sales support materials Is this a planning deficiency or a lack of understanding of what sales support is needed? Or is it about information flow? Problem Depth...

Individual responsibilities are not clear

by billc | Feb 18, 2009 | Communications & Information Flow, Management, Accountability & Responsibility, People Issues & Mood of People

Individual responsibilities are not clear Absence of clear directives will result in conflicts, confusion and frustrations. People need to and want to be held accountable. Problem Depth...

Do not know what the competition is doing

by billc | Feb 12, 2009 | Communications & Information Flow, Strategy, Structure & Organization

Do not know what the competition is doing Some great entrepreneurs, such as the head of the highly successful 1-800-got-junk company, say that they do not care about the competition but only about what they themselves can and should do. However, knowledge is always...

Tasks delegated without sufficient authority

by billc | Feb 9, 2009 | Communications & Information Flow, Management, Accountability & Responsibility

Tasks delegated without sufficient authority If you are assigned a task or responsibility but NOT corresponding authority, you should run the other way as fast as you can. Problem Depth...

No well-understood market penetration plan

by billc | Feb 7, 2009 | Communications & Information Flow, Sales, Marketing & Clients, Strategy, Structure & Organization

No well-understood market penetration plan (a) Ideally this would be a simple issue of Miscommunications, which can be quickly resolved. (b) If the company has no marketing plan at all, this lack of understanding would be a Planning short-sight. (c) Or, it might be...
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7 Problem Domains

  • Financial
  • Production & Operations
  • Sales, Marketing & Clients
  • Strategy, Structure & Organization
  • People Issues & Mood of Company
  • Communications & Information Flow
  • Management, Accountability & Responsibility

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