by billc | Mar 3, 2009 | Communications & Information Flow, People Issues & Mood of People, Sales, Marketing & Clients
Sales staff is insufficiently trained Sales training might be viewed as an HR or People issue or a Sales issue but more likely it is deeper, a Planning issue. It could even be viewed as having more depth in problem seriousness, namely an Accountability issue. Problem...
by billc | Feb 28, 2009 | Communications & Information Flow, Management, Accountability & Responsibility, People Issues & Mood of People
I don’t know what authority I have Authority is so important, that a company without authority of each individual defined is a company in trouble. Problem Depth...
by billc | Feb 27, 2009 | Communications & Information Flow, People Issues & Mood of People, Sales, Marketing & Clients
Inadequate lateral communication Lateral communication between peers or between peer departments usually fails for two reasons: (a) there is no mechanism that allows lateral communications; (b) the company has no idea of how to operate as an integrated unit. Problem...
by billc | Feb 25, 2009 | Management, Accountability & Responsibility, People Issues & Mood of People
Back-biting or back-stabbing occurs Blaming, or covering one’s butt or territorial disputes are indicative of deep problems. It certainly is no longer a fun place to be. Problem Depth...
by billc | Feb 24, 2009 | People Issues & Mood of People, Strategy, Structure & Organization
We always seem to be restructuring Often, re-structuring is a tinkering with personalities that don’t get along. The real goal is to structure the company properly. Problem Depth...
by billc | Feb 23, 2009 | Management, Accountability & Responsibility, People Issues & Mood of People
Some of my staff members are lazy People are not lazy if they are interested. Thus the issue really is about motivation. Problem Depth...