by billc | Feb 27, 2009 | Communications & Information Flow, People Issues & Mood of People, Sales, Marketing & Clients
Inadequate lateral communication Lateral communication between peers or between peer departments usually fails for two reasons: (a) there is no mechanism that allows lateral communications; (b) the company has no idea of how to operate as an integrated unit. Problem...
by billc | Feb 26, 2009 | Communications & Information Flow, Sales, Marketing & Clients
Inadequate sales support materials Is this a planning deficiency or a lack of understanding of what sales support is needed? Or is it about information flow? Problem Depth...
by billc | Feb 18, 2009 | Communications & Information Flow, Management, Accountability & Responsibility, People Issues & Mood of People
Individual responsibilities are not clear Absence of clear directives will result in conflicts, confusion and frustrations. People need to and want to be held accountable. Problem Depth...
by billc | Feb 12, 2009 | Communications & Information Flow, Strategy, Structure & Organization
Do not know what the competition is doing Some great entrepreneurs, such as the head of the highly successful 1-800-got-junk company, say that they do not care about the competition but only about what they themselves can and should do. However, knowledge is always...
by billc | Feb 9, 2009 | Communications & Information Flow, Management, Accountability & Responsibility
Tasks delegated without sufficient authority If you are assigned a task or responsibility but NOT corresponding authority, you should run the other way as fast as you can. Problem Depth...
by billc | Feb 7, 2009 | Communications & Information Flow, Sales, Marketing & Clients, Strategy, Structure & Organization
No well-understood market penetration plan (a) Ideally this would be a simple issue of Miscommunications, which can be quickly resolved. (b) If the company has no marketing plan at all, this lack of understanding would be a Planning short-sight. (c) Or, it might be...