by billc | Feb 27, 2009 | Communications & Information Flow, People Issues & Mood of People, Sales, Marketing & Clients
Inadequate lateral communication Lateral communication between peers or between peer departments usually fails for two reasons: (a) there is no mechanism that allows lateral communications; (b) the company has no idea of how to operate as an integrated unit. Problem...
by billc | Feb 26, 2009 | Communications & Information Flow, Sales, Marketing & Clients
Inadequate sales support materials Is this a planning deficiency or a lack of understanding of what sales support is needed? Or is it about information flow? Problem Depth...
by billc | Feb 20, 2009 | Sales, Marketing & Clients
Production rather than sales-oriented Companies live and die by their production capabilities, but production must not rule what should be sold. When the Production department exceeds sales (or marketing) department in authority, the company has the tail wagging the...
by billc | Feb 17, 2009 | Sales, Marketing & Clients
What do we do about nuisance clients? Bad clients cost you time and money. Problem Depth...
by billc | Feb 14, 2009 | Production & Operations, Sales, Marketing & Clients
Computers and Internet are under-utilized (a) The power of new technology can be priceless, making its purchase price an inestimable bargain in most cases. (b) Yet technology is not a panacea. It cannot replace the importance of face-to-face individual exchanges. (c)...
by billc | Feb 13, 2009 | Sales, Marketing & Clients
Not worried enough about the competition As stated elsewhere in this table, great entrepreneurs do not care about the competition but only about what their own company members can and should do. However if the competition is nipping at your heels or blowing you out of...