by billc | Dec 16, 2021 | Newsletters
The COVID-19 crisis has given “A” personality types a chance to shine. Nothing could be better for an A than to make rules, timetables, warning notes of dire consequences, and to find that their actions have an influence all around the globe. What a golden moment...
by billc | Nov 21, 2021 | Newsletters
As an author, I was proud of myself when between 2004 and 2008 I published a treatise on how to run a company in twelve volumes (2,569 pages),1 then even more pleased when I condensed it down in 2011 to one book of 241 pages.2 I was thrilled beyond belief when my...
by billc | Nov 4, 2021 | Newsletters
November 2021 #208 Editor: Jane Karchmar When we see injustices that appear to be beyond our control, it is all too easy to engage in the blame game and identify a culprit for all the apparent problems and consequences. Doing so lifts a load from our shoulders and...
by billc | Sep 23, 2021 | Newsletters
For many people, it’s sufficient when a respected authority offers reassurances on the issue. But stating directly an opposing position can backfire because the other person may feel a lack of autonomy. Herein lies the key: forcing your position onto a person...
by billc | Aug 31, 2021 | Newsletters
Why do I as a business leader need to know about a strange scientific concept called entropy? I suppose it is reasonable for me to know why entropy is viewed by some people as important. I might see its significance if I understood how entropy affects me and my...
by billc | Jul 24, 2021 | Newsletters
Some salespeople are good at securing new clients but often weak in holding onto those newly won customers. This creates a costly sales program of having to replace lost prospects who should have been retained in the first place. Ideally, the salesperson wants to...
