The Pearls of Wisdom

At the Practical MBA (as discussed in our September newsletter), the students were questioned at the end of each learning day about any ‘pearl of wisdom’ that they wanted to hold onto that had come either from the lecturers or from other students. The results,...

Employees Taking Responsibility

More than once, company leaders have expressed concerns to me of negative attitudes, mutual whining sessions, or complaints of what seem to be minor problems by groups of individuals in the workplace. Naturally, my first response to the leader is either to suggest...

Work is a Social Event

What a terrible pity that employees who gripe about their work and, therefore, place a low value on the job experience – other than a means to put bread on the table – have missed the real point. Most people fail to realize the psychological importance of work to...

Why didn’t Somebody Tell Me?

Recently I began writing my 16th book which I will submit for publication in August of this year. Titled “Why didn’t Somebody Tell Me?”, this is the story of my 20-year journey trying to figure out what makes a company work well. Since 250 pages does not fit nicely...