by billc | Nov 14, 2020 | Newsletters
While we all understand the importance of learning from our mistakes, we are in a society that tends to focus on learning from mistakes as opposed to learning from achievements. This paper suggests that we have to learn to follow the path of achievement, not the path...
by billc | Nov 14, 2020 | Newsletters
It is human nature to blame others whenever a difficulty arises. Mature, civil people tone down this blame tendency somewhat; whereas immature, less civil people blame others more readily. Nevertheless, blame is widespread enough to justify war and to keep whole...
by billc | Nov 14, 2020 | Newsletters
Why do we start this paper by using the phrase ‘fire gently’? Because that is the way you MUST do it since the act of firing or releasing an employee is one of the greatest indignities that any human being faces in the modern world. Whatever the reason for the...
by billc | Nov 14, 2020 | Newsletters
We must realize that while no employee sets out to be a bad employee, every company has its share of employees failing at the job. In the hiring process only the top candidates are selected for your organizations; yet, it is from these ‘top candidates’ that employee...
by billc | Nov 14, 2020 | Newsletters
I was reminded a short time ago of a prevalent feature of all that CCCC does, encapsulated by an executive with the simple phrase, ‘cone of silence’. What he was referring to was the idea that within the company’s monthly Problem Management Council1 each person could...
