Walking on Eggshells?

How often do we run into the situation in an office where one individual gets special treatment? Everyone walks lightly around the person, or as is often stated, we find ourselves walking on eggshells. The old adage applies: the family dances around the most...

To Wall or not to Wall

When we enter office climates, we are usually confronted with a maze of worker cubicles, this being the current wisdom for office organization. Cubicles are used because they are deemed to be more efficient – or perhaps, make these companies more efficient. More than...

Management Crisis

In 1979 Dr. Ichak Adizes lamented that the management of corporations was failing abysmally (2).  With twenty-five years to improve since that book’s publication, have things gotten better?  ‘No,’ according to Henry Mintzberg, an MBA professor at McGill University –...

The Practical MBA

In 2004, Dr. Henry Mintzberg of the McGill University MBA program authored a book that critiqued the MBA training not only at McGill, but, worldwide. He stated that he believed that the traditional MBA business education distorted managerial practice, which extended...

GETTING RID OF CLIENTS

No modern organization can afford to ‘carry’ poor clients.  Not only do they cost more than they are worth, but also they are very demanding, they bad-mouth your organization to all and sundry and they are quick to quit you as a supplier for a lower price elsewhere....